TERMS OF SERVICE

Last Updated: [Date, e.g., January 1, 2025]

1. Introduction

Welcome to [App Name] ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our mobile application and related services (collectively, the "Service").

By downloading, accessing, or using [App Name], you agree to be bound by these Terms. If you do not agree, you must immediately stop using the Service.

Service Provider: [Your Company Name or Your Full Name] [Your Business Address, Lithuania] Contact: [Your Support Email]

2. MEDICAL DISCLAIMER (Crucial)

PLEASE READ CAREFULLY:

A. NOT A MEDICAL DEVICE [App Name] is a utility tool designed to digitize, organize, and visualize laboratory test results. We are not a healthcare provider, medical device, or diagnostic service.

B. NO MEDICAL ADVICE The insights, trends, and data extractions provided by this app are for informational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment.

C. AI LIMITATIONS We use Artificial Intelligence (AI) to extract text from your images. While we strive for accuracy, AI can make mistakes. It may misread numbers, units, or names. You engage to verify all extracted data against your original paper reports before relying on them.

D. EMERGENCY If you think you have a medical emergency, call your doctor or emergency services immediately. Do not rely on this app for urgent health decisions.

3. User Accounts

To access certain features, you may need to register an account.

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and current information.
  • You may delete your account at any time via the "Settings" menu in the app.

4. Subscriptions & Payments

We offer both one-time purchases ("Scan Packs") and recurring subscriptions ("Annual Membership").

A. Pricing & Payment Payment will be charged to your Apple ID or Google Play account at confirmation of purchase. Prices include VAT where applicable.

B. Auto-Renewal (Subscriptions) The Annual Membership automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage subscriptions in your device’s Account Settings.

C. Consumables (Scan Packs) "Scan Packs" (e.g., 3 scans) are one-time purchases. They do not expire as long as your account is active, but they are non-refundable once the scanning service has been performed.

D. Right of Withdrawal (EU Customers) Under EU law, you normally have a 14-day right of withdrawal for digital purchases. However, by using [App Name] to process a scan immediately after purchase, you acknowledge that the service has been fully performed and you expressly waive your right of withdrawal for that specific transaction.

5. Intellectual Property

A. Your Content You retain all rights to the lab results and images you upload. You grant us a limited, non-exclusive license to process, encrypt, and store this data solely for the purpose of providing the Service to you.

B. Our Content The app code, design, logos, and AI trend algorithms are owned by [Your Company Name]. You may not copy, reverse engineer, or modify our software.

6. Prohibited Activities

You agree not to:

  • Upload falsified or illegal documents.
  • Use the app to harm others or violate privacy laws.
  • Attempt to scrape data or bypass our paywall mechanisms.

7. Limitation of Liability

To the maximum extent permitted by applicable law (including Lithuanian law):

  • [App Name] is provided "AS IS" without warranties of any kind.
  • We are not liable for any health consequences resulting from errors in data extraction or AI interpretation.
  • We are not liable for data loss due to device failure if you have not enabled cloud backup.

8. Data Privacy & AI Transparency

Your use of the Service is governed by our Privacy Policy and our AI Transparency & Technologies, which explain how we handle your health data and use AI technologies.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Lithuania. Any disputes shall be resolved in the courts of Lithuania, or via the European Commission’s Online Dispute Resolution (ODR) platform.